UCM6100 Series

Grandstream UCM6100 Series

The UCM6100 series IP PBX appliance is designed to bring enterprise-grade voice, video, data, and mobility features to small-to-medium businesses (SMBs) in an easy-to-manage fashion. By incorporating industry-leading features, the UCM6100 series offers quick and easy setup and deployment using the web-browser user interface – which features auto-discovery of Grandstream endpoints and Zero-Configuration provisioning. The UCM6100 series allows businesses to unify multiple communication technologies, such comprehensive voice, video calling, video conferencing, video surveillance, data tools, and facility access management onto one common network that can be managed and/or accessed remotely. This series of on-premise IP PBXs is offered in 4 different models that vary only on the amount of concurrent calls (30/45/60/60) and FXO ports (2/4/8/16). The UCM6100 series offers a set of comprehensive features, including customizable call-routing, multi-level IVRs, call queues, auto-attendant, call detail records (CDR), multi-site peering, SIP video support, voicemail/fax forwarding to email and more. The secure and reliable UCM6100 series delivers enterprise-grade features to SMBs at an unprecedented price point without any licensing fees, costs-per-feature, or recurring fees.


  • 500 Users

    500 Users

    Supports up to 500 users, 50 SIP trunk accounts, up to 60 concurrent calls

  • Zero Config

    Zero Config

    Zero configuration provisioning of Grandstream SIP endpoints

  • Secure


    Strongest-possible security protection using SRTP, TLS and HTTPS encryption

  • Gigabit


    Gigabit network ports with integrated PoE; Integrated NAT router on UCM6102

  • Support


    Supports up to a 5-level IVR (Interactive Voice Response)

  • Record


    Built-in call recording server; recordings accessed via web user interface

  • Call Queing

    Call Queing

    Supports call queue for efficient call volume management

  • Call Detail Records

    Call Detail Records

    Built-in Call Detail Records (CDR) for tracking phone usage by line, date, etc.

  • Multi-language Autoattendant

    Multi-language Autoattendant

    Multi-language auto-attendant to efficiently handle incoming calls

  • Phonebook


    Integrated LDAP and XML phonebooks, flexible dial plan

  • SIP Support

    SIP Support

    Supports any SIP video endpoint that using the H.264, H.263 and H.263+ codecs

  • Voicemail Support

    Voicemail Support

    Supports voicemail and fax forwarding to email

Technical Specification

Analog Telephone FXS Ports
2 ports (both with lifeline capability in case of power outage)
PSTN Line FXO Ports
2 ports (UCM6102); 4 ports (UCM6104); 8 ports (UCM6108); 16 ports (UCM6116)
Network Interfaces
Single (UCM6108, UCM6116) or Dual (UCM6102, UCM6104) Gigabit RJ45 ports with integrated PoE Plus
(IEEE 802.3at-2009)
Peripheral Ports
Voice-over-Packet Capabilities
LEC with NLP Packetized Voice Protocol Unit, 128ms-tail-length carrier grade Line Echo Cancellation,Dynamic Jitter Buffer, Modem detection & auto-switch to G.711
Media Encryption
Call Features
Call park
call forward
call transfer
ring/hunt group